Bravia & Bose soundbar

[Russellkaye]

I have a Sony Bravia KDL-50W805C. I have connected a Bose 700 soundbar. I have set tv sound to audio system, but it keeps on switching back to tv speakers. Can anyone advise please.

thanks Russell 

[Pascale_F]

Hi Russell,

I'll see if I can find anything out for you. In the meantime, though, maybe someone else in the community can help.

Thanks,

Pascale

[The_Black_Rose]

Hi Russellkaye,

That's very strange. Maybe a soft reset can resolve this. You can do a soft reset using the steps here: https://bit.ly/2DVxVVV

Cheers,

The_Black_Rose

[Russellkaye]

Thanks for reply. I have tried reset. Periodically the sound moves back to tv from audio.
Have to keep going to tv menu and move it back to audio.
Russell



Sent from my iPad

[Win_88]

Hi Russell

Have you tried a different HDMI cable? I'd make sure the sound bar is running the latest firmware if I were you. And maybe try resetting it to factory settings.

The ultimate test would be to try the sound bar on a different TV or vise versa so you'd understand where the issue's coming from

Win_88