Cannot register my sony bravia tv

[Myshell01]

• cannot register my Sony tv. After I type in model it wont allow me to select anything else.

[Joe_Dohn]

There's probably some mismatch in the model number since retailers add/remove or generally adjust the model to fit in their systems.

Can you share it with us so we can try and help with that?

- JD

[sarah.mu]

I have that problem too - trying to register
Sony BRAVIA KD55AG9. The form recognises the model a green tick appears but the form is then unresponsive. 

[Joe_Dohn]

Try using this "KD-55AG9" without quotes, basically a missing dash, this should work properly.

You can also try and omit the 9 at the end "KD-55AG" and choose the model from the drop-down list.

- JD

[sarah.mu]

Thanks - that worked

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