Spotify connect missing on Sony HT-NT5 soundbar

[waleol]

I am no longer able to use Spotify connect on my soundbar it worked up till a few weeks ago. I can't remember doing a firmware update but I am currently on software version M34.R.2103. I use an iPhone 7 with the most recent version of Spotify. Any guidance please?

[Anonymous]

Hi there

Try downloading Sony's Music Centre app from iTunes:

https://itunes.apple.com/us/app/sony-music-center-songpal/id724406878?mt=8

Then follow these instructions:

http://vssupport.sony.net/en_ww/help/faq08.html

Further information from:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/139113

http://vssupport.sony.net/en_ww/

Cheers

[waleol · Accepted solution]

Thanks for the guidance. Downloading music center actually helped me identify the real problem. I was using a different wifi connection for the soundbar than on my device. Once I corrected that music center and Spotify connect started working

[Anonymous]

Cool - glad you figured it out