cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

Clicking sound

Chris_One
New
September
September

Clicking sound

Hi, I have a Sony tv XR-65A80K connected to HT-7000 less than 1 year old. All was OK, but it has now started to click when changing channel. I have renewed both HDMI leads, it’s connected into the ARC HDMI port and is still making the clicking. Any ideas?

0 Kudos
Reply
1 REPLY 1
profile.country.GB.title
TheMaze
Community Team
Community Team
September
September

Hi Chris,

 

I've tried before to unplug everything from the mains for 2 minutes, this usually solves most random issues like this one. You can also try to check for software updates for both devices in the following links:

TV: https://www.sony.co.uk/electronics/support/oled-tvs-android-a80k_a83k_a84k-series/xr-65a80k/software...

Soundbar: https://www.sony.co.uk/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speak...

If all of this didn't help, just try to factory reset the soundbar and test, then factory reset the TV. Here are the links for the instructions for factory resetting both devices:

TV: https://helpguide.sony.net/tv/jaep1/v1/en/08-01_03.html

Soundbar: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000071009.html

0 Kudos
Reply
1854883posts