Example mp4/mkv files for SMP-N100?

[cokelid]

I have the SMP-N100 media player. I can play .avi files just fine via the front USB connection, however none of my mp4 or mkv files work at all!

Can anyone point me to an example mp4 or mkv file that actually works (preferably a high-def file but I'll take anything)? I might then be able to work out what encoding options the player can actually handle.

When I try an mp4 or mkv file, I either get an error message along the lines of "This file is corrupt or in an unsupported format" or the N100 thinks about it for 5-10 secs then goes blank and returns to the top-level Xross menu.

I've tried recoding avi files (which do play on the N100) to mp4 with every different setting I can fiddle with but with no luck. All the mp4/mkv files play fine on a computer.

Thanks,

Justin

PS. If anyone has a working encoder profile for Handbrake that would be great! I've tried various PS3 and Bravia profiles I found on the net, but with no luck.

PPS. Can the moderators please add "Media Players" to this category title (or make a new category) so we N100 owners have a proper home 🙂

[specialist-convergence]

Hi

There are 2 types of MP4 file, the main codec for Sony products is the MP4(AVC/H.264) as used on our camcorder range as follows;

1440 x 1080/30p 12Mbps

1280 x 720/30p 6Mbps

640 x 480/30p 3Mbps

[whammo]

Congrats, I don't it would be possible for a response to be LESS helpful.

What this customer is asking is why a product that is touted in all the marketing materials as capable of playing mkv files in fact plays on a very few select codecs for that container.

Firmware to fix this should eithe rhave been produced already, or the the player should have been recalled, as this is a serious flaw.

[jojosjojos]

the player play all the mkv files 730p and 1080p with no problem at all.

try to download a new sample mkv file from the internet (use google search). then copy it to your hard disk.

plug the HD to the usb port and play it.

may be for some reason your files have a problem:smileyplain:

[cokelid]

Thanks for the replies everyone. I finally got round to doing some experimenting (with MP4 files only, haven't yet tried MKVs).

What I found was that "standard" video sizes work fine (as jojosjojos suggested), even with some more of the fancy encoding options (i.e. you don't need to stick to fixed bit-rates as specialist-convergance suggested, though fixed bit-rates do work).

For example if I rip a (PAL) DVD at 720×576 then it plays fine. The trouble is that DVDs (at least the older ones I've been ripping) usually have vertical black bars on the left & right to compensate for overscan of older TVs. If I rip the DVD at full resolution and play it back on the SMP-N100 then I get black borders onscreen on the left & right, which looks awful.

If I rip the same DVD but crop the file to remove the overscan borders then it does NOT play back on the SMP-N100, presumably because of the non-standard size.

I've got very limited evidence (one data point!) that if the file dimensions are divisible by 16 then it will play back, even if the size is a peculiar one.

I did try customer support but after some crazy confused instructions that I must ensure I'm using "pure" (?!) video files with no file extension (!?!), they eventually did a direct copy-and-paste from this fourm (i.e. the first reply) just after it got posted!

I'm sure someone somwhere in Sony could give a definitive answer in 10 seconds, of course getting access to them is a different matter...

[orrsi1]

hello,

I have the same issue with my SMP-N100 but i have a file with Profile High@L4.0 and the rezolution is 1920x816 and it is working perfectly fine, but I have the following file:

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : High@L5.1

Format settings, CABAC                   : Yes

Format settings, ReFrames                : 8 frames

Codec ID                                 : V_MPEG4/ISO/AVC

Duration                                 : 1mn 41s

Bit rate                                 : 7 195 Kbps

Width                                    : 1 920 pixels

Height                                   : 800 pixels

Display aspect ratio                     : 2.40:1

Frame rate                               : 23.976 fps

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.195

Stream size                              : 87.2 MiB (79%)

Language                                 : English

Default                                  : Yes

Forced                                   : No

Audio #1

ID                                       : 2

Format                                   : DTS

Format/Info                              : Digital Theater Systems

Codec ID                                 : A_DTS

Duration                                 : 1mn 41s

Bit rate mode                            : Constant

Bit rate                                 : 1 510 Kbps

Channel(s)                               : 6 channels

Channel positions                        : Front: L C R, Side: L R, LFE

Sampling rate                            : 48.0 KHz

Bit depth                                : 24 bits

Compression mode                         : Lossy

Stream size                              : 18.3 MiB (17%)

Title                                    : English

Language                                 : English

Default                                  : Yes

Forced                                   : No

Audio #2

ID                                       : 5

Format                                   : AC-3

Format/Info                              : Audio Coding 3

Mode extension                           : CM (complete main)

Codec ID                                 : A_AC3

Duration                                 : 1mn 41s

Bit rate mode                            : Constant

Bit rate                                 : 192 Kbps

Channel(s)                               : 2 channels

Channel positions                        : Front: L R

Sampling rate                            : 48.0 KHz

Bit depth                                : 16 bits

Compression mode                         : Lossy

Delay relative to video                  : 11ms

Stream size                              : 2.33 MiB (2%)

And it is not playing, i would like to have a specification like the above from Sony or an explenation why this is not working. In the IM it is writen that .mkv playbeck - YES, so if there is exception, OK, but i wana know what is the exception.

Message was edited by: orrsi1

Message was edited by: orrsi1

[alexandru_burlacu]

I will come back to you with some info also. The thing seemed to play also a level 4.1 file. But this is pretty weird, as I also tried some other level 4.1 coded filed, but I've got "the file is corrupt or unsupported". Pitty for Sony. Tomorrow I will post the profile of the two files.

[myself87]

I noticed the same issue. I hope Sony will correct this issue.

[alyers]

Tomorrow I will post the profile of the two files.