Smart lock is not working properly

[MidnightMinstre]

I have set up smart lock so that my phone is not locked when at a trusted address but I am still unlocking it every time I want to use my it. This is really annoying, especially when I am at home. Hope someone may be able to help me please? Many thanks. 

[Kipper31]

I cannot help, but just wanted to let you know that you are not alone, I have exactly the same problem.

My home address is inputted precisely, but the phone still locks. Hopefully someone at Sony can offer a fix soon.

[Gaijin66]

Same here.