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e-mails dissapear

SOLVED
Ted28
Visitor

e-mails dissapear

Experia J: my e-mails just seem to disspear from my inbox, can't find any setting to set limits on time or number of e-mails to archive so why is this happening?

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

The phone removes emails when they are removed from your email account. If you have a computer connected to this email account, make sure that the email application in your computer (Outlook, Outlook Express etc) is set to leave a copy on the server. With default settings, many email applications removes the emails from the server when you send and receive. The phone will then delete its copies as well.

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3 REPLIES 3
Rickard
Master

The phone removes emails when they are removed from your email account. If you have a computer connected to this email account, make sure that the email application in your computer (Outlook, Outlook Express etc) is set to leave a copy on the server. With default settings, many email applications removes the emails from the server when you send and receive. The phone will then delete its copies as well.

Ted28
Visitor

Thanks, I get it, makes sense. Just opposite to HTC and Apple software. Much appreciated.
rich100
Visitor

Hi,

I hope you can Help, I'm using xperia sp  just got it after updating from Miro on which emails were working fine, I could see inbox, upload new emails read and they would all stay in inbox unless I deleted or moved to other file. I'm haveing a few problems with the e-mail on the SP.  I can load new msgs read them fine then as I have it on manual load i load new messages the old msg diappear. I can't seem to find them any where, I have checked pop and smtp settings with virginn and entered the correct ones.  I can send and recieve ok it's just that they don't seem to stick arround!

please help