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phone locked security question and email forgotton

Shazmalik
Visitor

phone locked security question and email forgotton

i gave an xperia U to my mom, but a kid keep playing and entered wrong pattern and now it says answer a security question. i forgot it and the amial as i gave her over a year ago.. now wifi networks is working but screen is locked... any solutions?

2 REPLIES 2
profile.country.US.title
Qatrium
Expert

Try the method mentioned here:

/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

If it didn't work, then you'll have to perform software repair using PC Companion to your phone.

Ramzan1
Visitor

Hi sir i have sony experia yt9 and i forgot pasword but the one message show on display SECURITY QUESTION plz tell me solution of this problem and what type in answer of security question.i will be thankful of you