"Sync Contacts" option missing from Google Account Sync

[rsw]

I have a T2 Ultra Dual, model D5322..  Android version 4.4.2.   Kernel version 3.4.0+.

When I go to Settings>>Accounts>>Google>>[my gmail] the option to sync contacts with Google has GONE!

It was working before.  I sync'd to add 1000 contacts when I got the phone last month.  But now I cannot see how to sync again.

Please help!  

Thanks a lot, Roy

[Sam]

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[rsw]

Yes thanks, I've tried all options I can find... which are :

- Sync Now

- Remove Account

Nothing else.

I've tried deleting the account and adding it back. Still no success.

R

[Sam]

I have just noticed that you have no reception, is there a SIM inserted in the phone currently?

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[rsw]

This is a dual SIM phone.

You can see I have 4 bars on SIM1 and full reception.  

SIM2 is off as it's an overseas SIM.  (I got the phone because I travel a lot).

Cheers and hoping for some good help 🙂

Roy

[Bandolero]

I Suggest you to check if your contacts is avaialable at your gmail account via web-base, login to your gmail on your top left click on the gmail under google and select contacts. The list will load up, if the contacts appear on the list. Than try to turn on your auto-sync to check if it aill allow you to auto sync it.

If not you can also munally extract he contacts to csv by mass from your web-base gmail. Once done extracting, copy paste it to your internal memory and restore it from there.

* your phone seems to be auto-sync off, sometime it don't recognise. 

[rsw · Accepted solution]

Hi thanks yes, my Gmail contacts are all there, and syncing perfectly with my other devices.

It's just this problem with the Sony that's driving me mad.

CSV is a helpful one-off, but not really any good for syncing as I use multiple devices and add contacts reguarly.

All further suggestions or ideas greatefully received!

Cheers

Roy

[Bandolero]

Try to clear the sync data by Settings > Apps > All > Google Contacts Sync and tap on clear data.

DO the same to the Google Account manager and once done, restart the phone. try to sync again. that should resolve the problem.

[rsw]

Ok... Google Contacts Sync does not appear in the list.

Google Calendar Sync does.. so I know I'm looking in the right place...!

[rsw]

Wooo hooo!

Here they come!

I found Google Contacts Sync in the next page - i.e. the 'Disabled' section - how on earth it got disabled I have no idea.

I clicked it, it returned to 'All' and so I went to the Accounts section and now it's syncing normally.

Thanks so much for guiding me in the right direction - you are a hero!

Cheers & warmest

Roy