walkman problem

[Musa151]

Hello, a few days ago i received a few songs from another device but just after a day i cant play any of them i even cant delete them! Getting frustrated i disabled walkman but now im gaving even more trouble 😞 is there any kind people to help me out? Thanks in advance 🙂

[Alexander1 · Accepted solution]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 How did you transfer the files? 

Are you able to play them using another music player? In that case you can try to clear data for Walkman under settings > apps > all > Walkman > clear data. Restart phone and try again. 

[Musa151]

I transferred them via "share it". No none of my music players even show them i think the music files dont really exist so that they cant be deleted but walkman still shows them how can i get rid of those ghostly files!

[Musa151]

I cleared all the data from settings but still they haven't gone 😞

[Alexander1]

That's strange. Try to connect your phone to a computer or download a file manager to search for the files and see if you find the files. 

[Musa151]

According to your advice i deleted from settings and the problem was solved after restarting the phone.Then i downloaded a few songs via soundcloud downloader and today the same thing happened again 😞 i can see the list on my walkman but none of them can be played and my no other music player even shows them i think all the songs are deleted why this is happening again and again? 😞

[Alexander1]

That's sounds strange. Try to clear data for media storage under settings > apps > all > media storage > clear data. 

This force your phone to index all media again. 

Restart your phone and try to see if Walkman can find and play your files.