Share your experience!
Any ideas have tried switching mains power off etc
Also having this same exact problem. Was prompted to update software so did so and then the TV went into a state of black screen and unresponsive to any actions via remote or otherwise. I unplug it at the mains for 30 mins twice and just turns on as soon as i hit the mains power on. Just won't turn off at all. Can't do anything with it.
KD 55xe7002
Is my model #