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Bravia KDL-40W605B Netflix crashes when you start a programme

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jothebutton
New

Bravia KDL-40W605B Netflix crashes when you start a programme

Netflix allows you to browse but then crashes after about 1 second when a programme is selected.

 

Have tried

- factory reset 

- automatic software downloads is turned on

- unplugged and restarted TV

- unplugged and restarted internet

- signed out and back into Netflix

 

All out of ideas -please help!

 

 

 

 

 

 

 

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Joe_Dohn
Specialist

Sometimes the TV will not update automatically, so make sure you have the latest software version (v3.006).