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Our local Sony Centre, where I purchased my 3D TV, has closed, what happens to my guarantee taken out with them? I got the extended 5 year warranty.
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Hi,
you need not worry too much as the 5 year guarantee is provided by Sony Europe Limited and is valid for the duration it is for.
any queries concerning this or if a repair is needed contact the Customer service department on 0330 440 2060.
you can find all this on the back of your guarantee letter.
Hi,
you need not worry too much as the 5 year guarantee is provided by Sony Europe Limited and is valid for the duration it is for.
any queries concerning this or if a repair is needed contact the Customer service department on 0330 440 2060.
you can find all this on the back of your guarantee letter.
@Bravia55HX getting the guarantee letter is the problem! I have had to jump through hoops by sending off proof of purchase, then photo's of the back of the TV with the serial number & I still have nothing in writing to say I have a 5 year guarantee. I hope I get something in the next 14 days...
@Pete4L - be careful, as some of these posts are quite old, going back 3+ years. Things have obviously changed since then. This particular thread was marked as resolved on 08-03-2012. You have made your point.
@Anonymous Thanks for your reply... well then it's poor form that SONY are still having problems after 3+ years with customers registering their warranties!
Perhaps yours was sent in an e mail as a pdf document, i know mine was but as Quinnicus said this is an old post, in any event check your e mail folder just in case also check junk folder.