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KDL-40WE665 strange noise before viewing an HD channel or video

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robsicon
Explorer

KDL-40WE665 strange noise before viewing an HD channel or video

I have just bought a KDL-40WE665 Bravia Smart TV, but every time I select an HD channel or an HD video I hear a strange noise that last not more than one second before the program starts.
The TV signal was taken from a MySky HD decoder connected via HDMI1 port on TV, and I have no chance to try with a different source.
When I put the video in pause for several seconds the noise reoccours, but this time it doesn't stop until I close the video or put it again in play mode.
I also tried with HDM2 port, but obtained the same result.
Any suggestion ?
Roberto

1 REPLY 1
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EdwinaU
Moderator

Hi Robsicon,

Welcome to the community.

We would recommend you contact support for advice about this. You'll find their contact information here.

 

Best wishes,

Ed