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Netflix problem

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riw1246
Explorer

Netflix problem

Have a KDL32WD756 smart Sony tv.

Have got Netflix login probs when i use the built in app,the previous owner did not delete his netflix login info i think,as i cannot access a/c login to change details, when i open Netflix app it says either sign in or have free trial, choosing sign in then asks for last password,etc,and shows an email addy that is defunct when i tried to e-mail to it.

This model has no web browser,so cannot delete app then re-install it.

 

Would a factory reset  sort it maybe, dont want to try it without getting advice first.

 

 

1 REPLY 1
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

It might be best to get in touch with Netflix regarding having issues logging into your account.

 

Best wishes,

Sean