Picasa

[bearger]

Bought a KDK42W705 last Friday so still trying various things out. I cannot access Picasa on the TV, states that my email or password are faulty. I can get access on my pc, iPad & iPhone anyone else have this problem? Or know what the problem is?

[Anonymous]

Hi there

Just tested this on my TV (KDL-42W807A) and I also cannot log in using my gmail email address and password - yet works on my laptop (both the web browser and the application itself)

Can anyone else verify if they can actually log in?

Cheers

EDIT:  Just checked my Google account - and its come up with the following at the very same time I was attempting to log in:

[Nielsen]

My Picasa login works perfectly.

[bearger]

Hi Quinnicus,
I also get the same message from Google. Tried again still no join.

[Nielsen]

My Picasa login is still working, but isn't linked to a google+ account though.

Btw I like the Sony cloud service Playmemories better, since pictures are processed and scaled better according to you viewing device it seems.

[Anonymous]

@Nielsen - If you wouldnt mind - What model TV do you have? Is it a 2013 model?

Thanks

[Nielsen]

It's a KDL-37EX720 - 2011 model iirc.:smileyhappy:

[Anonymous]

Excellent - Thanks Nielsen.  Just the confirmation that I needed. 

From my understanding on how it works, different models TV's (or locations possibly) go via different Sony servers.  Therefore your TV is going via a different server than mine or bearger's TV.  It seems Google is blocking access (as Picasa is Google) to the Sony Server.

[Anonymous]

@bearger 

Just to inform you, I have escalated your issue to Sony Support for investigation. 

Cheers

[bearger]

Thank you. Bit annoying buying a new tv and it fails to do as advertised.