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I have logged calls with the local support, with the support in MEA and nothing helps. I am going around for 8 months now and cannot use my SOny Bavaria with a Media player connected. I have reformated all my media players to FAT32, I have bought other media players, I have factory reset my Sony Bavaria, All it does is reboot the whole time when a media players is connected. The latest is that I coppied a few movies to a USB drive 8 GB and plugged that in. All worked well and did not reboot. I had the same model prior to it being stolen and it worked fine with everything I already have. This is now a useless TV to me, as I had to purchase a local brand to be able to do what Sony was supposed to do at a tenth of the price.
Here is the latest correspondence:
Dear Consumer,
Thank you for contacting Sony Middle East and Africa Contact Centre.
We have gone through your email below and understand your concern.
Please be requested format the media device USB in Fat32 format and then copy the file which you wish to play in the TV.
If the issue still persist then kindly sent us more pictures in order to escalate your concern to our technical team for further assistance.
In the meantime, we shall wait for your reply.
Sincerely,
Edited by Quinnicus to remove contact information
Hi there
Unfortunately this is a UK/EU forum and by the sounds of it you appear to be in a country outside the EU. Hence I am unable to escalate or find out on the progress of your specific case due to this.
A couple of questions though- when you referr to a 'media player' are you meaning a USB drive?
Does the content you are trying to watch conform to the supported codec, see:
Cheers
Hi there
In your first post, you said that the TV reboots itself when a USB drive is connected, can you re-confirm? If this is the case, i suspect that this is a hardware fault.
Cheers