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DVD causing my PC to Crash

GuyG
Visitor

DVD causing my PC to Crash

This is the second time this has happened. I have a GRT815M which is great but this problem is annoying me. When I loaded a DVD and got the "What Action" Dialog Box I selected EXPLORE and then the PC crashed; from this point on if a DVD is in the drive it crashes the PC, CD's are OK. I have gone to "SAFE MODE" and all is OK except the DVD does not play. and I can explore the disc without crashing. Sony's solution is to carry out a recovery but I should not have to do this surely as I have a large number of programs that would need to be re-installed.

Is this a non-existent bug maybe. Somebody please help and Sony check it out!

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