eSupport

[gmb65]

Hey Jaca,

Try again next week 
That's all I can say atm.

when is "next week" lol

[johnddd]

I have registered my new notebook okay but eSupport also requires me to enter my email and serial no. then says my registered email is not in the database ...

'Your email address could not be found in our database. Please check whether your email address is correctly spelled.

Regards,
Sony Vaio-Link Support Team'

[kee-lo_]

Yes this is a common problem, and Sony are going to fix it very soon.

[johnddd]

Oh right I see thanks .. doesn't that cause a lot of inconvenience why don't they let customers know there's a problem and get it fixed.

[kee-lo_]

Well, the Sony team are very busy re-launching Club VAIO.
I'm sure Guess Who knows what I mean...

[aranloko]

me know nothing... me no comments

[kee-lo_]

* Kee-Lo whistles and carries on with stuff

Anyway you can clearly see VAIO-Link has changed (check out the test drive vaio-link thread).

[johnddd]

where do I find this thread please?

[kee-lo_]

http://www.club-vaio.sony-europe.com/forum/viewtopic.php?t=5507

[johnddd]

Yeah, thats where I am going in the first place - thats got the eSupport link that doesn't work! Now completed a full circle - how do I get eSupport??
cheers ..