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How do I get hibernate to work again?

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87068278
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How do I get hibernate to work again?

I have a Sony VAIO laptop which has been great but recently has started to freeze after I try to bring it out of hibernation.  Sometimes it starts after 5-10 minutes sometimes it just goesa to a black screen.  I have to hold the start button down to force a switchoff and then start it again.  Laptop is a VPCEB1E0E.

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rich912
Contributor

Hi 87068278,

Amongst other things  this can be caused by the graphics driver or third party software. I notice that there is an updated Intel graphics driver 8.15.10.2040 available from the support site. If you haven’t already done so I suggest that you first try installing this.

http://www.sony.co.uk/support/en/product/VPCEB1E0E_T/downloads/EP0000219982_5011

If you have already have this driver installed or that makes no difference then try a selective startup to try eliminating any third party software or service as the cause.

http://windows.microsoft.com/en-us/windows-vista/Run-Selective-Startup-using-System-Configuration?Si...

Rich

Go n-éirí an bóthar leat

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rich912
Contributor

Hi 87068278,

Amongst other things  this can be caused by the graphics driver or third party software. I notice that there is an updated Intel graphics driver 8.15.10.2040 available from the support site. If you haven’t already done so I suggest that you first try installing this.

http://www.sony.co.uk/support/en/product/VPCEB1E0E_T/downloads/EP0000219982_5011

If you have already have this driver installed or that makes no difference then try a selective startup to try eliminating any third party software or service as the cause.

http://windows.microsoft.com/en-us/windows-vista/Run-Selective-Startup-using-System-Configuration?Si...

Rich

Go n-éirí an bóthar leat