I can't access secure sites

[suskell]

I can't access secure sites. I think this started from November. I can't log in to Ebay or pay for goods online. I've tried system restore but it just goes back to February. I've tried everything I can think of, please can you help? I have a Vaio VGN-FS295VP. Servalan

[suskell]

Thank you very much. Servalan

[suskell]

I'm in more trouble now - I downloaded DRTCP and tried this but on resarting the laptop I get this error message
"RTHDCPL.EXE Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."
I reset DRTCP to default settings and did a system restore but the error message is still there. I don't know what is going to stop working. Can anyone help please? Servalan

[Thalamus.]

Hi Servalan,

This error message could be caused by the latest MS Security update (KB925902), have a look at KB935448 for a possible solution..

[suskell]

Thank you, thank you, thank you Thalamus. The fix fixed the error message. I'm so relieved. Now I only have one problem. Thank you again. I don't know what I would have done without you. Re the other problem I downloaded DAP and AVG upgrades have you heard any problems with access to secure sites with these programs? Thanks again. Servalan

[Thalamus.]

You're welcome Servalan...

Are you able to access secure sites with Firefox..?

[suskell]

I haven't plucked up courage to download it yet. I'll see if I can do it tomorrow. Servalan.

[Thalamus.]

If you know anyone who reads PC mags ask them if they have Firefox on one of the cover disc's this will save you having to download it with a dialup connection..

[suskell]

Thank you again. I don't give up easily and I've at last solved my problem. It's DAP my download manager. It had integrated itself into the IE toolbar and when I took it out I could access the secure sites. I upgraded DAP in the last few months and the previous one hadn't done this. Thank you for all your help as Firefox would have been the next step. I think this forum is great especially knowing there are people here to help you and you're not alone. Servalan.

[Thalamus.]

You're welcome, I'm glad you've solved the problem Servalan..