Lose internet & outlook connections when conecting mobile via USB

[charfieldstfc]

Have 2 week old SR29XN running Vista Business and Office 2007. Have installed Windows Mobible Device Centre and set up went well and didn't notice any problems for a couple of days. However, today I connected my device (O2 Orbit 1 with WM6) via the USB and it took several attempts (error messages) before connection was confirmed and sync took place.

I then attempted to connect to the internet and Outlook and couldn't. The only way I can connect is to disconnect the phone first. I've even tried reconnecting the phone whilst on the internet and/or outlook and both just disconnect.

Help please.

Alan McCann

[Thalamus.]

Hi charfieldstfc,

have you tried deleting your O2 Orbit from the sync center restarting vista and try setting it up the sync partnership again.?

[charfieldstfc]

Hi

I hadn't, but I have now tried that, without success. I've also tried another device (headphones) in the USB port which installed without problem and I didn't lose the internet and outlook connections.

Guess that points the problem squarely at the O2 Orbit 1?

Regards
Alan McCann