Media recovery kit -italian

[franco62]

Hello!
I'm Franco from Italy, and i'mnew in this forum since I bought a VAIO VGC RA304 twenty days ago .

My problem:

After a system dead crash, I had to reformat the hard disk and I lost all the data and all the preinstalled software & drivers.

The problem is (my big fault) that I didn't make in the beginning the media Recovery Kit as it was suggested, so now I don't know what to do.

I tried to contact Sony via phon/e-mail/fax, but no answer yet.

Does anybody knows if it's possible to find all the preinstalled software (XP home included) and where?

Believe me...it's not a matter of money.

Thanks a lot

Franco

[Thalamus.]

Hi franco62

welcome to the Forum

Have you tried pressing F10 at system start?

Please try not multi post, Thanks.

Believe me...it's not a matter of money.

Anyone fancy a trip to Italy to do the restore :smileygrin:

[gnomo74]

Hi Franco,
if you have erased all the partitions (even the hidden recovery partition) the simplest way will be to simply order the recovery kit to VAIO LINK. They will ask for a proof of purchase and then send you the kit for around 70-80 € (I don't remeber exactly).

[franco62]

Hi franco62

welcome to the Forum

Have you tried pressing F10 at system start?

Please try not multi post, Thanks.

Believe me...it's not a matter of money.
 
Anyone fancy a trip to Italy to do the restore :smileygrin:

Sorry Thalamus for the multi posting, but it was my first time here and I didn't realize I posted on the wrong section.

About the F10........now is too late ...meaning that I formatted the HD!

So...lost all!

Franco

[franco62]

Hi Franco,
if you have erased all the partitions (even the hidden recovery partition) the simplest way will be to simply order the recovery kit to VAIO LINK. They will ask for a proof of purchase and then send you the kit for around 70-80 € (I don't remeber exactly).

Thank you Gnomo....this is what I was thinking....but I don't know where to order the kit.

I'm surfing the Vaio Link website....but didn't see anything!

Grazie
Franco

[Thalamus.]

franco62

Here is a link from the Vaio-link FAQ/knowledge, regarding deletion of recovery partition, unfortunately it is in english.

[franco62]

Thalamus,
no problem with the language!
I went there, but it seems that there
is no way to get the Recovery Kit from them.

2.500 euro of PC...20 days of life and already dead!

Franco

[Thalamus.]

I believe you use the Contact & Escalation link here

[franco62]

Yes, I used that link.....

[gnomo74]

Hi Franco,
just call 848 801 541, with you VAIO s/n at hand. You will need to provide a proof of purchase. After that, they can process the order for a recovery kit (usually 1 or 2 DVDs that will restore OS & Apps).