Join now - be part of our community!

My web camera is not working on sony vaio SVF1421E2EW

My web camera is not working on sony vaio SVF1421E2EW

I have windows 10 on my pc but the web camera is not working. how can i get the drivers

1 REPLY 1
profile.country.GB.title
Blencogo
Expert

Did you follow the windows 10 upgrade instructions from here:-

 

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/103360/session/L2F2LzEvdGltZS8xN...

 

Look particularly at Section 3 - Download and run the VAIO Update for Windows 10 Upgrade tool - VUforWin10_2Upg.exe. before installing Windows 10.

 

And Section 5B - Click [Software Update] and confirm all of the items are checked, click [Update]

 

:slight_frown: