Netbook query

[empscott]

Today I had remote help with installing my Norton 360 and the chap in India 'locked' the numbers and I haven't been able to unlock them since. I now cannot type without nunbers being added into words and it is so frustrating.

Can you tell me how to switch it off please

Message was edited by: empscott

[Blencogo]

Hi empscott and welcome.

Have you tried pressing the "NumLk" key?

[empscott]

Yes, but it doesn't switch it off. Is there another way. It has never happened before

[rich912]

There is a possibility that the Norton support agent has disabled the Num Lk function within the registry.

Try the following:

1. Click Start, click Run (or search), and type regedit to open the Windows registry editor.

2. In the registry, navigate to HKEY_CURRENT_USER\Control Panel\Keyboard\

3. Within the keyboard folder, you should have a string value named "InitialKeyboardIndicators" with a value of 0, 1, or 2.

Below is the explanation of each of these values. 

0 = Num Lock is turned OFF after the logon.

1 = Disable Num Lock.

2 = Numlock is turned ON after the logon.

Rich