Nvidia G84m/G86m faulty chip happen to Vaio??

[6800gt]

I just wonder if anyone has the alleged graphic problem with your vaio series. I got AR51J with 8400m GT early this year. So far it works fine, but not sure it would die shortly :smileysad:. What's the sony's response?

origin story: All Nvidia G84 and G86s are bad
http://www.theinquirer.net/gb/inquirer/news/2008/07/09/nvidia-g84-g86-bad

Channel Vendors Demand Graphics Cards Suppliers to Recall Potentially Faulty Nvidia GeForce Graphics Cards.
Resellers Want to Return Potentially Faulty Nvidia GeForce Graphics Boards to Makers
http://www.xbitlabs.com/news/video/display/20080725123120_Channel_Vendors_Demand_Graphics_Cards_Supp...

[Thalamus.]

i was quoted around 600gbp for repair!!! a guy on ebay can fix it for 100gbp but i dont wanna take risk! 

Hi Chockedup,

yes I think it's wise to contact vaio support because if your vaio has a faulty nVidia chip then the repair should be free of charge, even if your vaio's out of warranty..

[jonaas]

Finally sony recognize this issue!
I have one question, i was out of warranty when my gpu gave in, but thanks to consumer laws in sweden i got it repaired for free.
But if, in a year or so, my new gpu fails will sony then repair it? What i wonder is if my previous repair will get in the way for a future repair? If four years haven't passed that is.

[Thalamus.]

i got it repaired for free.
But if, in a year or so, my new gpu fails will sony then repair it? What i wonder is if my previous repair will get in the way for a future repair?

Hi jonaas,

that decision would be Sony's.

IMO if the original repair was by Sony then I would guess a different nvidia chip may have been used already..

You could always contact vaio support now to put your mind at rest.

[jonaas]

i got it repaired for free.
But if, in a year or so, my new gpu fails will sony then repair it? What i wonder is if my previous repair will get in the way for a future repair?


Hi jonaas, 

that decision would be Sony's.

IMO if the original repair was by Sony then I would guess a different nvidia chip may have been used already..  

You could always contact vaio support now to put your mind at rest.

I actually don't know who repaired it, it was handed to my vendor who then sent it somewhere, don't know if there's a different chip or not. Maybe there's a way to find out?
I guess contacting the support would be best. Thank you!

[chokedup]

hi...does any one know the contact number for sony??? in UK!!! i hope its not 0906 1pound a minute call. well i'd rather waste 10 pounds on phone call and get it fixed for free then paying for repair! ALSO does any one know about How long does the whole repair process takes?
I wish they will swap my 256mb nvidia to 512mb
Thanks

[Thalamus.]

Hi chokedup,

You can find the contact details for vaio support by clicking on Support, at the top of the page, and then click on Get in touch..

[vicky4sony]

Hi Jonnas,
I think you must contact vaio support and present your case as they quoted too much so you got repaired through your vendor. Your vendor can give you a certificate and also tell details what had been done. I contacted Vaio support on 08702402408 though it is contact no. for valid warranty but as our case is special so they should consider. Mention that you are suffering with problem of faulty nVidia chip which is accepted now by vaio. They told me that repair will take 5-10 working days. I am still waiting for collection of my laptop.

Cheers

[vicky4sony]

Hello All, It seems Sony is still not clear about the statement of faulty nVidia chip. Two days ago I was told that it will b collected free of cost. After waiting 2 days I called them again and they r telling that I have to pay transportation charge. When I argued that I have been sold a faulty product then France unit told that they have been informed about only one model not others. I mentioned about announcement of the sony. I have been told again to wait for call. It's a real fun for me to wait and explain problem every time to a different person but anyway I am upto that..Let us see....I request every owner of faulty laptops to demand ur right and put updates here..

[Thalamus.]

Hi vicky4sony,

do you have a case number or the name of the Vaio support agent that you spoke to.?

[jonaas]

Hi Jonnas,
I think you must contact vaio support and present your case as they quoted too much so you got repaired through your vendor. Your vendor can give you a certificate and also tell details what had been done. I contacted Vaio support on 08702402408 though it is contact no. for valid warranty but as our case is special so they should consider. Mention that you are suffering with problem of faulty nVidia chip which is accepted now by vaio. They told me that repair will take 5-10 working days. I am still waiting for collection of my laptop.
  
Cheers

Thanks for your answer, sounds like the best thing is to ask! But to clarify, for the moment my nvidia chip is for the moment intact, i was just thinking ahead if it would happen again.
Congratulations on your free repair!