Problem with machine password

[Zanuff]

Hi,

I´ve tryed to quit the machine password that I put some months ago. I ´ve gone to the bios and I ´ve inserted a new password, an empty password. After this I ´ve restarted the laptop saving the changes, but it still asks for a pass. The problem is that doesn´t work any password. I´ve tryed with the old pass or putting and empty pass, but nothing .I can´t even enter in the Bios.

Any solutions for this?


Thanks.

[kee-lo_]

I've escalated this with VAIO-Link, they should be with you soon.

[Zanuff]

Yes, I called them yesterday and the guy who I spoke with, wasn´t sure what must I do but he´ll call me today. He told me something about a code that I must tell him, and he´ll send it to Sony-Japan and they will give a password to enter in the bios... That´s because I put the wrong password three times.
When I´ll get something I'll post it here for someone in the same case in the future.

Thanks and excuse me for my poor english.

[Zanuff]

OK,
They've called me from vaio-link and they've gave a generic code to enter in the BIOS. As easy as it sounds.
I don't know if I can write the code here, I guess that you should prove that the laptop is yours before knowing this code... If any 'ClubVAIO Expert' asks me to put it, I'll do it.

Anyway, thanks!!

[Thalamus.]

Hi Zanuff,

Glad you can access your BIOS now..

As to posting the code on Club Vaio, I think your correct owners should prove that the laptop is theirs before being given the code..

If Sony wanted everyone to know the code then I guess they would make it available in the user guides..

[kee-lo_]

Yeah best not to post, we don't want a phenomina where people rob VAIOs and use this site to get into them.

[Zanuff]

Yes, you're right. That's what I thought.

Thanks.

[Thalamus.]

Hi Zanuff,

For your information, the BIOS unlock code supplied to you by Sony is unique to your Vaio, therefore anyone with the same problem would need to contact Sony for a BIOS unlock code for the Vaio..

[kee-lo_]

Like the SIM unblocking code on your phone really.