RS-502 DVD-ROM Drive doesn't recognize any type of CD

[inoel]

hi all,

i have purchased my vaio about 10 monts ago, and suddenly about a week ago the dvd-rom drive doesn't recognized any type of cd i putted in. When i put the same cd in the dvd-rw drive it works fine.

Does this mean i dvd-rom is broken?
I can see the dvd-rom drive letter in windows explorer though.

Many thanx in advance.

Cheers,
inoel

[chris_lewis]

Hi, Try a CD lens cleaner first, if that doesnt work call sony to get it replaced, I have a similar issue the disc isnt recognised but if you double click on the drive in my computer it works, I have to select the drive manually still, as the warranty has run out!!:smileysad:

Hope this helps

C

[HITS-UK]

It sounds drastic, but see if re-building your PC to a state where it is "out of the box". I had this problem with the W1 and it appears to be a software update issue that I have notified Sony about and am still awaiting an answer. I had had the system working until I prep'd it for SP2 and then I could not read DVDs at all. Put the system back to the condition it was when I bought it and it worked a treat. Added the software patches from Sony's site and BANG - all went haywire ...