sonicstage wont recognise vaio.

[Psypher5]

GEtting annoyed now. After a few formats and not using sonicstage for a month or so, installed it again today off the disk. "The atrac device cannot be used with this version of sonic stage".

So I thought, oh ok because I updated the firmware I must HAVE to update the software too. So I did that, same error. Have done it 4 times now. Same error.

when I connect the vaio, windows pops up a balloon saying "usb something something install error" but see's the vaio as drive F: removable drive.

Someone help? I don't like the idea of my vaio just being a paperweight. I can't update any music *which I have quite a bit I'd like to put on*

Someone help please.!

~Tom

[Psypher5]

Please someone help. I'm stumped at the moment!

[Psypher5]

cmon someone help?!

[Kris1990]

i would help you.

but i am not sure

[tonybeard]

Don't panic, Right click the My computer icon and go to properties/hardware/device manager/Uni series hub/root hub and right click on it and uninstall and reboot. The system will automatically reinstall the correct driver with the new software:smileygrin:

[Psypher5]

Nope 😞

Didn't work.. Have even tried updating the firmware again, but to no avail.

I now get a different error "the atrac3 device must be initialized to work with sonicstage blah blah"


...how the bork do i initialise it?!

[rich912]

I don’t own or have a clue about VP’s, but have a look at this.

[Psypher5]

OH!

I was scared of formatting incase it wiped everything and didnt work...

But it seems to have worked! *also it formatted damn quickly o:*

Still get the usb error, but sonic stage is working now!

I love you! xD cheers guys, saved me a phonebill to sony *as the sony shop couldnt help me :/*

Again thankyou!

[Psypher5]

haha right, it wont transfer my bulk of music, sonic stage dies. It does one album at a time ok, works great, but dies when trying to do everything xD

[rich912]

I’m pleased to hear that it worked:smileycool: