Hi,
i just bought the laptop detailed below from ebuyer.co.uk, it came on the 8th of sept. everything went fine and it was delivered ahead of schedule. started to try it out last night, realise after a few mins that i havent seen any way to access the dvd drive or heard it spin up or anything.
tried to install new hardware but xp just wasnt seeing it. also tried to use one of the VAIO recovery discs and make the drive the first boot device and it still refused to even spin up. i had to use the little pinhole manual eject thing to even get the disc in. however, when u push the eject button, the little eject box appears on screen and it beeps, but nothing happens.
anyway.. thats incase im missing something and somone can point out something easy i can do to fix it, but i dont think so.
so ive registered with club vaio and and here i am. i dont want to go through ebuyer because they are notorious for poor returns service and was wondering who do i contact or where do i go to try and get this fixed. it was delivered with a dead drive and im desperate to get this sorted so i can get a few things installed and i cant when the drive doesnt respond to anything
Sony VAIO A195EP - Pentium M 1.5 GHz - RAM 512 MB - HD 60 GB - CD-RW / DVD-ROM combo - Mdm - LAN EN, Fast EN, 802.11b, 802.11g - Win XP Pro - 15" TFT
if anyone can help or point me in the right direction id be very grateful.
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