hi there,
i have a sony vaio vgn-nr21j/s laptop.the other day i dropped it on floor,all is ok,eg the screen comes on ect.when it does come on i have this messages.
windows failed to start a recent hardware or software change might be the cause.to fix the problem:
1 insert you windows instalation disc and restart your computer
2 choose language setings and click next
3 click "repair your computer"
file windows\system32\config\system
status 0xc00000e9
info windows failed to load because the system registry file is missing or corrupt.
now i loaded my recovery discs this didnt work,i even pressed f10 0r f11 to try reboot it.
occasionaly i got windows loading file message and when finished it jus had the microsoft coparation screen with green bar as if loading something?but nothing ever happens now every time i turn on laptop it jus display all the messages above to load instalition disc.
i had same prob with an hp laptop and sent it off to curry coverplan people and they changed hard drive sent it back and told me to load recovery discs but they never worked either,i just cancelled my cover plan with currys with this sony laptop.they told me to start my direct debit again so i can send it off to be fixed,but im concered it wont get fixed,as for some reason the WONT INSTALL WINDOWS on the laptop for me.
have you any tips or ideas as to what i can do or what i should do,should i start my cover plan again and send off,if so what should i tell currys to do with laptop?
is there anything else i can try myself?
i thought of changing the hard drive but cant find it,it seems you have to take off the whole back cover to access it.
please help
thanks
toneloce
