Vaio Laptop with part screen blocked

[jimgiles]

can anyone advise how i can fix a solid white and coloured line which is blocking part of my screen?

it is a new vaio SVE141 model laptop

[Thalamus.]

Hi  Patrick_Brennan,

Welcome to Questions & Answers..:smileyhappy:

Try connecting your Vaio to an external monitor, do you still have the same problem.?

Connecting an External Display

You  can connect an external display to your VAIO computer with a display cable (not supplied).

Refer to the manual that came with your external display or projector for more information on installation and use.

Plug the power cord (1) of your external display or the projector into an AC outlet and turn it on.

Connect the external display or the projector to the monitor port on your VAIO computer (2) with a display cable (3) (not supplied).

Press the Fn+F7 keys several times to select the external display or the projector, and then press the Enter key.

The screen image of the computer is displayed on the external display or the projector.

If necessary, connect the external display or the projector to the  headphones jack on your VAIO computer (5) with a speaker cable (4) (not  supplied).

Do you get the same white line when in safe mode.?

To enter safe mode press WIN+I then click on Settings..

Then click on Change PC settings..
In the PC Settings window click General in the list on the the left..

Then on the right click under Advanced startup click on Restart now.

On Restart click on troubleshoot, followed by enable Safe Mode..