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Vaio/Microsoft Product Key Invalid?

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DemonDave
Visitor

Vaio/Microsoft Product Key Invalid?

Recently re-formatted my Vaio VGN-FW21L and have found the producy key for Microsoft no longer works for Office/Word.


Has anyone else had this problem? Does anyone know how to fix it? As usualy Vaio's help defies the word 'help'!!


Thanks


Dave

8 REPLIES 8
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Thalamus.
Champion

Hi Dave,

who did you purchase your version of Microsoft Office/Word from.?

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DemonDave
Visitor

Sony, comes with th vaio with product key underneath the Vaio

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Thalamus.
Champion

DemonDave wrote:


Sony, comes with th vaio with product key underneath the Vaio

Are you referring to the Windows 7 product key on the base of your Vaio.?


If so this is a Windows 7 Certificate of Authenticity code issued by OEM companies & would not work with Office.?


Did you purchase a copy of Office/Word from Sony or was it per-installed.?

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DemonDave
Visitor

Whatever came with it, the product key thats on the laptop worked on it previously, now since re-booting it doesn't.

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Thalamus.
Champion

Hi DemonDave,

do you have more than one sticker/product key on the base of your vaio..:smileyconfused:


Usually Vaio models are sold with Office trail pre-installed - How to activate your 60-day trial version of Microsoft Office 2007?


If you suspect that the sticker on the base of your Vaio was an activation code for the copy of Microsoft Office/Word that was pre-instaled then all I can suggest is that you contact the official vaio support team for further advice..


Contact Sony support


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DemonDave
Visitor

I have one sticker on the bottom. I have already contacted them just awating a reply.


Whatever Word came on it previously, the key on the bottom worked with it, as I ran Office on the unti for close to 5yrs before re-formatting it.


Thanks Thalamus

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Thalamus.
Champion

DemonDave wrote:


I have one sticker on the bottom. I have already contacted them just awating a reply.


Whatever Word came on it previously, the key on the bottom worked with it, as I ran Office on the unti for close to 5yrs before re-formatting it.


Thanks Thalamus


I would be interested in knowing the outcome, could you please keep us updated.?

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DemonDave
Visitor

Willk do bud