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Vaio Recovery hangs

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malcolmgstewart
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Vaio Recovery hangs

I have a Sony VGC-RA304 desktop. The 2 HDDs have failed (happened before in 2009). I have bought 2 new HDDs and intalled them yesterday. Last time this happened I purchased Vaio Recovery discs from Sony. I tried running a recovery from these disks. Screen said "Starting Vaio recovery utility, powered by windows..." with a progress bar underneath.

The progress bar completed and the screen says "Please wait..." It appears to have hung at this point.

Can anyone help?

BTW I have checked the connections, Reset BIOS to factory default. BIOS recognised HDD serial numbers.

Thanks

Malcolm

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