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hi
i have bought an old vgc-va1 all-in-one online
on turning on the power i can see only the vaio logo and nothing else happens
what could be the problem?
please help
Solved! Go to Solution.
Hi alaisger_jamali,
It would seem that either the drive or the recovery partition is corrupt. I assume that you didn't receive a copy of the recovery disks with the machine?
You can order a set of disks from Support but you may want to first try installing a retail copy of Windows, if you have such a thing, just to check that the hard drive is OK and there is no other underlying problem that is preventing the computer from booting.
Rich
Hi aliasger_jamali,
Unfortunately this could be caused by a number of things but for starters try tapping F2 at boot to enter the BIOS settings and check that the hard drive is recognised.
If recognised you could try tapping F10 at boot to access the HDD recovery utility and recover the machine to factory defaults. If successful this will format the hard drive and reinstall the original OS complete with drivers and utilities.
Rich
hi rich912
thanks for replying
i tried tapping F2 and it does recognise the hard disk
at least that is what i think
it shows the following
Auto-detecting 3rd master.....IDE hard disk
3rd master:WDC WD2500JD-00HBB0 08.02D08
ultra DMA Mode-6 , S.M.A.R.T. capable and status ok
but on pressing F10 nothing happens
also
when i press F10
there is a whirring sound for just a few seconds and then it goes silent
Hi alaisger_jamali,
It would seem that either the drive or the recovery partition is corrupt. I assume that you didn't receive a copy of the recovery disks with the machine?
You can order a set of disks from Support but you may want to first try installing a retail copy of Windows, if you have such a thing, just to check that the hard drive is OK and there is no other underlying problem that is preventing the computer from booting.
Rich
thanks rich912 for your help
it was a hard drive problem after all
took it to a repair shop and got it replaced
You're welcome. Pleased to hear that the problem is resolved.:smileyhappy:
had a bit of a problem getting the TV to run after the hard drive replacement
but downloading k-lite codecs pack resolved the issue
now one more thing :
i need a remote for the TV (media centre) any ideas?
thanks