vgn-fz11l help please (broken)

[DSdesign]

hello i have had a fz11l for just over 2 years and for 1 year of it there has been excessive heat like i mean you couldnt touch it lol. basically around 3 days ago it went on as normal but then it had funny graphics and crashed it then came on with funny graphics and the windows loading screen had no logo just the moving bar with a lot of dotted lines it tried fixing its self and didnt work now all it has is the blue screen saying hardware malfunction system has been haulted what do people think the problem could be it had nvidia chip in it and ive heard some of these are faulty causing heat and eventual death could this be a possibility or was my models nvidia chip fine. either way is there a chance of a free repair as the computer should surely be working still. thankyou for a responce

[Blencogo]

Hi danny2737.

It is possible your model is affected by the nVidia chip problems. I would contact Vaio Support by clicking on SUPPORT at the top of this screen and going to the Support Page. You need to log in by entering your Model Type and when in the support page for your model then click on 'Get in Touch'

Here is the release by Sony made last August: -

In July 2008, NVIDIA publicly acknowledged a failure associated with some of their graphics processors (GPU) due to a manufacturing defect in the graphics chip packaging. At that time Sony and NVIDIA jointly investigated whether VAIO models equipped with this GPU were impacted by this issue. This investigation revealed that the issue had not occurred in such VAIO models.
However, after closely monitoring the situation, Sony has now determined that a very small percentage of VAIO computers with the NVIDIA graphics chips may be affected.
These PCs may exhibit distorted video, random characters or a blank screen due to a failure of the NVIDIA graphics chip.

Resolution
As a part of our commitment to quality, for any customer who requires repair of their VAIO computer due to the NVIDIA graphics processor issue, Sony will cover the cost of repair (parts and labor) at no charge during the first four years following the date of purchase of the models in question (see list below).
In case your model is shown in the list below, we invite you to contact VAIO Support to arrange service for your VAIO.

Applicable Models
• VGN-FZ11x, VGN-FZ18x, VGN-FZ21x, VGN-FZ31x, VGN-FZ38x
• VGN-AR11x, VGN-AR21x, VGN-AR31x
• VGN-C1Zx, VGN-C2Zx
• VGC-LM1xx, VGC-LM2xx
• VGC-LT1xx, VGC-LT2xx

[Thalamus.]

Ouch the blue text strains my eyes..

In July 2008, NVIDIA publicly acknowledged a failure associated with some of their graphics processors (GPU) due to a manufacturing defect in the graphics chip packaging. At that time Sony and NVIDIA jointly investigated whether VAIO models equipped with this GPU were impacted by this issue. This investigation revealed that the issue had not occurred in such VAIO models.
However, after closely monitoring the situation, Sony has now determined that a very small percentage of VAIO computers with the NVIDIA graphics chips may be affected.
These PCs may exhibit distorted video, random characters or a blank screen due to a failure of the NVIDIA graphics chip.

Resolution
As a part of our commitment to quality, for any customer who requires repair of their VAIO computer due to the NVIDIA graphics processor issue, Sony will cover the cost of repair (parts and labor) at no charge during the first four years following the date of purchase of the models in question (see list below).
In case your model is shown in the list below, we invite you to contact VAIO Support to arrange service for your VAIO.

Applicable Models
• VGN-FZ11x, VGN-FZ18x, VGN-FZ21x, VGN-FZ31x, VGN-FZ38x
• VGN-AR11x, VGN-AR21x, VGN-AR31x
• VGN-C1Zx, VGN-C2Zx
• VGC-LM1xx, VGC-LM2xx
• VGC-LT1xx, VGC-LT2xx