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spawson

Paid for an upgrade, 7 home to professional, and the auto upgrade fails.

Tried the M$ help, the product ID reports that this ID is invalid for the region selected.

I'm UK based, control panel confirms this.

Stuck with a license and unable to upgrade?

Help?

KatherineYH

Hi,

Windows 7 Upgrade license wants to see an installed and activated copy of Windows XP or Windows Vista before installation is allowed. As Windows 7 setup does not ask for an existing CD or DVD disc of Windows, thus if user full formats and wipe XP or Vista installation so that the drive is empty and blank before using the upgrade disc, setup no longer able to see any existing installation, and will return “Invalid Product Key” error message.

At this point, you need reinstall Windows vista and perfrom an "upgrade" to make the product key accepted. Thank you for your understanding.

for information http://social.technet.microsoft.com/Forums/en/itprovistaactivation/thread/5266a3e4-a94b-4044-bc0a-43...

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