Windows 8 setup failed on new SVE1512K1ESI

[dewatts75]

Please Help!!!

This Vaio was just taken out of the box.

I was following the initial setup for Windows 8.

The last message I got was "Creating Windows Account".

Then the screen went black and after 30 minutes has not returned.

I know from another PC that the wireless setup was correct because my broadband hub has the new Vaio with the correct laptop name.

How do I get to Windows 8?

Or how do I restart this setup?

Will will pressing the Assist key do this?

Cheers

Declan

[Blencogo]

Hi Declan and welcome.

Yes, you are right.  Make sure the Vaio is shut down completely - press and hold the power button for 5 seconds if it is still running.  Press the ASSIST button and follow the instructions for a full recovery.

Have a look in your Recovery and Troubleshooting Guide here: -

ftp://ftp.vaio-link.com/pub/manuals/consumer/4445110111.pdf

Make sure the Vaio is connected to AC Power as the Recovery may take some time - it could take several hours, so just let it run even if it appears to be idle.

Good Luck!!

[soundman13]

We got 2 new Vaios this week, an E17 & an E14 - they had different WiFi cards.

The one in the E17 played ball perfectly - I had issues with the one in the E14.

My WiFi network was setup as hidden & on channel 9....the E14 WiFi card seems to have to be set to a specific channel (no auto mode).

I changed my WiFi network to run on Channel 11....this helped but the connection was still a little unreliable.

I have now made the network visible - this has solved all my problems & the E14 now connects reliably.

I plugged the laptop in with an ethernet cable for the initial setup...it took me a couple of days to solve the above issues.

I set my network to channel 11 rather than change the channel on the laptop as I think 11 is the most common/default for most routers - it makes life easier when connecting to other networks if this is left as it is.

This may or may not help you...at least it might help rule out some issues.

Tom