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WINDOWS CAN NOT START

akentros
Visitor

WINDOWS CAN NOT START

I have vaio VGN-FE21M with win media center
When I start the notebook , after the vaio log on icon
the screen remeins black with a - in the left uper corner of the screen
windows doesn't start
what can I do?

please help me
sorry for my English

1 REPLY 1
profile.country.GB.title
rich912
Contributor

Hi akentros and welcome to the forum.

Try starting in ‘Safe Mode’ – tap F8 at boot to access this option. If this works then there may be a driver or hardware conflict.

If you are unable to boot in ‘Safe Mode’ then I suggest a system recovery using either your CD/DVD media or the HDDR (tap F10 at boot to access this). Be aware that a system recovery will format the C drive – I trust that you have a data backup?

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