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XP Home makes modem silent and slow

LesleyPark
Visitor

XP Home makes modem silent and slow

My husband has upgraded my PCG-FX103 from the pre-installed Windows me to XP Home. While I was using Windows me, the modem tones from the internal modem came out through the speakers, which was a confidence boost that things were working OK, and the connection speed was usually 50kbit/s or better. Now I'm running XP (with the latest drivers from the Sony web site), the modem tones don't come out through the speakers, which is a minor annoyance, and the connection speed is down to 33.6kbit/s, which is a serious annoyance when I want to do any big downloads. The modem declares itself in Control Panel as a Conexant-AmbitSoftK56 data, Fax ICH modem.

I've also tried a Psion Dacom Gold Card V.90 in one of the PC card slots. This is also silent (which makes me suspect that the silence is something not specific to the modem), but the speed is a lot better: about 48kbit/s, which is nearly as good as I used to get with the internal modem under Windows me.

Can anyone make any helpful suggestions to get the modem tones back or (more important) to get a data rate more like the one I was getting with Windows me?

Thanks in advance for your help

Lesley Park

11 REPLIES 11
LesleyPark
Visitor

Yo, we cracked it! :smileygrin: My husband trawled the Conexant web site (http://www.conexant.com) and found a *very* handy utility called listmodem_app (a little zip file, and several PDF files to tell you how to use it). The utility identified the modem as an AC '97 modem, so he downloaded the appropriate driver from the Conexant web site, installed it (ignoring the dire warnings from Windows XP that it wasn't digitally signed), restarted the PC and bingo! squawks from the modem while it negotiated, and a data rate of 50.6kbit/s. The Gold Card can go back in its box now...

If anyone else has similar problems, it's well worth while looking on the Conexant web site.

All the best

Lesley Park

profile.country.en_GB.title
kee-lo_
Member

Yo, we cracked it!  :smileygrin: My husband trawled the Conexant web site (http://www.conexant.com) and found a *very* handy utility called listmodem_app (a little zip file, and several PDF files to tell you how to use it). The utility identified the modem as an AC '97 modem, so he downloaded the appropriate driver from the Conexant web site, installed it (ignoring the dire warnings from Windows XP that it wasn't digitally signed), restarted the PC and bingo! squawks from the modem while it negotiated, and a data rate of 50.6kbit/s. The Gold Card can go back in its box now...

If anyone else has similar problems, it's well worth while looking on the Conexant web site.

All the best

Lesley Park


Wow I never got over 48.8 in my area.