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MDX 1000 Broken Bracket

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JamesD19
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MDX 1000 Broken Bracket

Hi Everyone, 

 

It seems I'm experiencing the same problem that others has reported regarding the broken bracket on both sides. I brought my headphones in Feb 17 and cracks appeared about a year ago but I was  busy and did nothing about it. Now it looks like the brackets are about to snap off. 

 

Can anyone tell me who/how I should contact their support to see if they will issue a replacement? I don't know the warrenty situation (I didn't pay for extra protection with BestBuy so not sure). 

 

Any help or advice would be gratefully received. 

 

Thanks,

 

James 

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1 REPLY 1
Anonymous
Not applicable

Hi there,

 

You can contact Sony support here.

 

Let us know how you get on.

 

Best wishes,

M