mex-n6001bd stuck on DAB receiving.

[sheep1003]

I have this stereo in my car. I have just come back from 2 weeks in an area with very poor DAB signal so I have just been using fm radio.

I got in to my car today and put it on DAB and it said receiving, I drove away and still it said receiving 30 mins later, this is in an area around home that I have always have a very good DAB signal. While it says receiving I cant press any buttons, to seek, auto scan  pre-sets, menu etc. all other functions of the stereo are working perfectly, all buttons work when its on FM, I thought I might try to reset it but I can't find anything that tells me how to do this. Any suggestions on what is happening and how to fix it please?

Thanks. 

[Thalamus. · Accepted solution]

Hi sheep1003,

welcome to the Sony User Community Forum..

There is no mention on how to reset your device but usually disconnecting the battery should work..

A quick look at the manual & there appears to be a few things to check..

NO SERV (no service) The DAB signal cannot be received.

Perform an auto scan (page 10).

Check the connection of the DAB antenna (aerial).

Check that [ANT-PWR] is set to [ON] (page 17).

info from page 17..

ANT-PWR (antenna power)

Supplies power to the DAB antenna (aerial) input terminal: [ON], [OFF]. (Available only when the unit is turned off and during DAB reception.)

If this does not work there is reference to visiting the support site on the back cover..

[sheep1003]

Thank you for the reply. 

I checked the manual, its not saying no service, just receiving. I have always had a good DAB signal around here). 

I can't perform an auto scan as I can't access the menu while it is receiving, nothing happens when I press menu button and when its on FM and other functions that option doesn't appear on the menu, which also applies to the antenna power option also. 

I hadn't thought of disconnecting the battery, I will try that. 

Thank you. 

[sheep1003]

Thank you very much. Disconnecting the battery worked. It is all back to normal now. 

[Thalamus.]

Excellent, you're welcome..

[RShepNotts]

Hi there,

i am having the same problem.

how i disconnect the battery/ reset the DAB please.

Thanks.

[Anonymous]

Hi there

"Disconnecting the battery" referrs to disconnecting the main car battery.

Cheers

[DaneDrums]

Hi there,

I have the same problem.

Do you mean disconnect the stereo from the car battery? Or disconnect the car battery from the car?

Sorry but I'm not very technical with cars. I didn't install the stereo myself so I have no idea what is connected to what.

Thanks

Dane