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My MDR-XB650BT headset is not charging

My MDR-XB650BT headset is not charging

Hi,

I have bought the headset 2 months ago. They worked perfectly until my last charging which I thought was completed so when I took them to use them they were actually not charged. I thought that was a bit strange and when I got home I put them back to charge however this time there was no light turning on so I don't think they are charging my headset. Pushing on the TURN ON button, the voice was saying "power on" blinking for a few seconds and then OFF again. I plugged and unplugged the charger cable but nothing happen.. They look dead, no light, nothing and now not even the voice is working. 

I tried to reset it as well but nothing is changed. 

Really hope you can help me out with some advice...it really doesn't make any sense why it stopped working 😞 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

It might be best to contact Sony support here.

 

Let us know how you get on.

 

Best wishes,

M