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Problem transferring folders from laptop to Walkman NW-A45

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pablo1977
New

Problem transferring folders from laptop to Walkman NW-A45

Hi,

 

I'm having a problem transferring some albums to my NW-A45 (SD card).

 

The majority of the albums transfer correctly but some go into an 'Unknown' folder.

 

For example; I've transferred 4 albums by the Stranglers. 3 of the them show up correctly in the Artist section, labelled 'the Stranglers' but one of them has gone into the 'Unknown' folder and just says 'Black and White'  (the name of the album).

 

This problem mainly seems to be with wma files but also has happened with some mp3s as well.

And when I converted the wma files to mp3s it didn't make any difference.

 

I have labelled everything correctly ie artist name, album name and have downloaded the album artwork where necessary but this doesn't seem to make any difference.

 

Any idea how I can resolve this?

3 REPLIES 3
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Sean_Mc
Moderator

Hi Pablo,

 

Welcome to the Sony Community.

 

Can you let me know what system you are using to transfer the albums?

 

Best wishes,

Sean Mc

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pablo1977
New

Hi Sean, I'm using Music Center for PC. Thanks Paul
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Vanilla_
Contributor

Hi pablo1977,

 

Have you tried installing the latest version of Music Centre? A recent version has been released in April:

https://musiccenter.sony.net/en/downloads/update.php


Vanilla_