Join now - be part of our community!

Sony WH-1000 XM5 looped notification sound

profile.country.GB.title
kogan92
New

Sony WH-1000 XM5 looped notification sound

Hi, 

I have a Sony WH-1000 XM5, paired on my Galaxy Fold Z 4. When I have the phone in my pocket, the headphones are connected via bluetooth and I receive a WhatsApp Business or Whatsapp message, the notification sound starts to loop endlessly. If I turn off the sony the looped sound goes to my phone, even if it’s DND mode, silent or Vibrate mode, until I restart it.

Did anyone else experience this bug with their phones and their wh1000xm5? Is there a solution? It’s really annoying.

3 REPLIES 3
profile.country.GB.title
SkyNet404
Specialist

That's actually new to me! But have you checked the updates for both the headphones and the app for it? Maybe check the connection profile as well. 

profile.country.GB.title
kogan92
New

no updates whatsoever

Piscie
Community Team

Hey @kogan92 does it also happen with different device other than the Galaxy Fold? and have you tried to reset and initialize the headphones?