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October 2020
October 2020
Sony WH 1000xm3
Hello I bought Sony WH 1000xm3 about 3 months ago. They keep disconnecting by themselves when I connect them them to my phone. They could turn off themselves 3-4 times a day and won’t be able to connect for a few hours. Would appreciate an reply ASAP. Thank you,
Iwo.
7 REPLIES 7
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October 2020
October 2020
Hi,
Are you running the latest firmware on you headphones?
Cheers
Peter
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October 2020
October 2020
Hi, How do I update the headphones on IOS?
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October 2020
October 2020
Download and install Sony Headphones Connect from the iOS store.
Then follow the prompts
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October 2020
October 2020
I did the software update, and now they don’t want to turn on completely,
any suggestions what could be wrong?
any suggestions what could be wrong?
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October 2020
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October 2020
October 2020
Yes the buttons don’t respond at all.
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October 2020
October 2020
There's also the initialization or "factory reset" here but if you've already tried that as well, you should contact the Sony engineers for an inspection: +44(0)1656 867347