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Sony Wh1000-MX3 will not update firmware to 4.2.2

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LethalBacon
New

Sony Wh1000-MX3 will not update firmware to 4.2.2

Hello,

 

I recently purchased the WH1000-MX3 and I downloaded the Sony Headphones app. The app is telling me that there is a firmware update to 4.2.2.

 

I clicked update and the update would download but it will not transfer to the headphones.

 

Things I have tried.

 

1) Disconnect/Forget the headphones from my Iphone

2) Reset the headphones (via pressing power and NC/Ambient button while charging)

3) Closing all the apps

4) Closing Google Assistant

5) Deleted the Sony Headphones app.

 

 

1 REPLY 1
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The_Black_Rose
Specialist

Hi LethalBacon,

 

That's very unusual. Do you have a different phone to try?

 

Cheers,
The_Black_Rose