SRS-X11 Stereo Sound

[peterjohnston84]

I have connected my SRS-X11 to my Windows 10 laptop, however I can only get sound when i select the hands-free deveice in the systems 'playback devices' - there is no sound when i select the stereo device. The sound is poor quality (telephone quality).

I have tried a few different options - disable 'hands free telephony'; disable the microphone.

But there is still no sound when stereo device is selected!

Has anyone else encountered this issue?

[Mould74]

Yes. I have the same problem. Any remedy?

[Anonymous]

Hi there

To me this sounds like you have made a connection using the hands free (HFP/HSP) bluethooth protocols instead of A2DP.  Best thing to do is either disconnect (unpair) the speaker and re-pair it back again, or alternatively "Initialise the speaker"

http://helpguide.sony.net/speaker/srs-x11/v1/en/contents/TP0000629084.html

Cheers