SRS XB402M - SET UP - MUSIC CENTRE DOES NOT RECOGNISE .

[Fungus67]

Hi MUSIC CENTRE DOES NOT RECOGNISE THE SPEAKER SO CANT SET UP WIFI OR ALEXA

PAIRS BLUETOOTH OK THROUGH PHONE 

ANY IDEAS?  

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I would recommend deleting the name of the speaker from your smartphone's BLUETOOTH connection history, and then reconnect to the Music Center.

Let me know how you get on.

Best wishes,

Sean 

[Fungus67]

Hi Sean 

Many thanks for the reply, i have tried that many times and also re initialising the speaker also re downloaded the

App.

No joy, guess i will give it till the end of the day but i reakon it will have to go back.