I too have this problem with brand new Sony WH1000MX3. The phones only paired with my iPhone, nothing would persuade them to pair with my iMac or my Samsung QLED tv. A more serious problem was that they constantly paused every few seconds then sounded a tone when paired with iTunes on my iPhone when in my pocket, they would start to play again, then pause and so on. If the iPhone was on a table they would play correctly. I contacted Richer Sounds who are sending me another pair and collecting the faulty ones. Reading that this is a common problem I wonder if the replacements will have the same problem. Surely this a faulty software issue. Has anybody got a solution. Had I known about this issue I would have bought a more reliable brand. I have nothing but praise for Richer Sounds can't say the same about Sony.
